Frequently Asked Questions (FAQs)
Who is Better Days Therapy Group a good fit for?
Better Days Therapy Group is a good fit for teens and adults who want thoughtful, affirming, and trauma-informed therapy. We work especially well with clients who are queer, trans, neurodivergent, trauma-impacted, or navigating major life transitions. Our approach is collaborative, values-based, and grounded in emotional safety rather than pressure or quick fixes.
Learn more about our values and approach on our Better Days Therapy Group Home page.
What services does Better Days Therapy Group offer?
Better Days Therapy Group offers individual therapy, relationship therapy, and therapeutic groups for adults. Our services focus on anxiety, depression, trauma, identity exploration, life changes, and nervous-system regulation. Sessions are primarily provided through secure telehealth, with additional offerings expanding as the practice grows.
You can explore current options on our Therapy Services and Groups & Programs pages.
What makes Better Days Therapy Group different from other therapy practices?
Better Days Therapy Group is intentionally built around sustainability, inclusion, and ethical care. We prioritize trauma-informed practice, cultural humility, and long-term relational work rather than high-volume or burnout-driven models. By supporting clinicians well, we create a more grounded, consistent, and trustworthy experience for clients.
Our practice philosophy is outlined in more detail our Better Days Therapy Group Home page.
Do you accept insurance, Medicaid, or self-pay?
Yes. Some clinicians at Better Days Therapy Group accept insurance and Medicaid, while others offer self-pay or sliding-scale options. Availability varies by clinician and service type, and we help clients understand their options before starting therapy.
For specifics, contact us for help understanding your coverage and options.
How much does therapy cost, and what are your cancellation and missed session policies?
Session fees vary depending on the clinician, service type, and payment method. Clients are asked to cancel more than 48 hours in advance to avoid fees. Late cancellations or missed sessions may result in charges, with exceptions for Medicaid-covered clients.
For specifics, contact us for help understanding your coverage and options.
How does online therapy (telehealth) work?
Telehealth sessions are held through a secure, HIPAA-compliant video platform. Clients can attend therapy from a private location using a phone, tablet, or computer. Many people find telehealth flexible, accessible, and just as effective as in-person therapy.
What are your typical office hours and planned closures?
Session availability varies by clinician and may include daytime, evening, or limited weekend hours. Planned closures, holidays, and schedule changes are communicated in advance through the client portal and email when applicable.
Current availability can be reviewed through our Scheduling & Availability Calendar.
Company closures can be found on our Google Listing.
What is SimplePractice and how do I use the client portal?
SimplePractice is the secure client portal used by Better Days Therapy Group. Clients use it to complete paperwork, access telehealth sessions, manage billing, and send secure messages. Instructions are provided when you begin services, and support is available if you need help navigating the system.
You can learn more on our Introduction to Simple Practice page.
How do I get started with Better Days Therapy Group?
To get started, visit our website and submit a request for services or consultation. We’ll follow up to help match you with a clinician, review payment options, and guide you through next steps so you can begin therapy with clarity and support.